Privacy Policy

Last Updated: 25th April, 2025

This Privacy Policy details how Reading Banners (“we”, “our”, or “us”) gathers, utilises, and protects your personal data when you visit or engage with www.readingbanners.co.uk (“our website”).

This policy pertains exclusively to information collected via our website and outlines your rights under the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We gather and store information you directly provide, which may consist of:

Your full name
Email address
Telephone number
Billing and delivery addresses
Payment details (handled securely by third-party providers – card details are never stored)
Order details and communication history

We may also collect non-personal information through cookies and tracking technologies (refer to Section 6).

2. How We Use Your Data

Your personal data is used solely to facilitate your interaction with us, including:

Processing orders and arranging deliveries
Responding to enquiries and offering support
Sending notifications about orders, policies, or new services
Generating invoices and payment records
Providing promotional offers (only if you have opted in)

We will not sell or trade your data. It may be shared securely with trusted third parties like couriers or payment providers to fulfil your order.

3. Your Rights Under UK GDPR

You have the right to:

Access the personal data we hold about you
Request corrections or updates to inaccurate information
Ask for your data to be completely erased
Restrict or object to certain processing activities
Request a copy of your data in a portable format (such as CSV)

To exercise these rights, email us at support@readingbanners.co.uk. Our aim is to respond within 30 days.

4. Data Security

We implement robust measures to safeguard your data, including:

TLS encryption (HTTPS) across all web pages
AES 256-bit encryption for stored data
PCI-DSS compliant third-party payment processing
Restricted access for authorised personnel only
Regular encrypted backups stored securely offsite

No system is completely immune to breaches. If a breach occurs, affected users will be promptly informed as legally required.

5. Accounts and Orders

When you register or place an order, we collect personal information necessary to process your purchase and communicate effectively.

Order-related information is retained only for operational, legal, and customer service purposes.

6. Cookies and Tracking

Our website utilises cookies to:

Remember your preferences and enhance navigation
Analyse anonymous visitor activity to improve performance
Enable secure login and shopping cart functions

Cookies do not contain personal data. By continuing to use our website, you consent to our cookie usage as outlined in our Cookie Policy. You may disable cookies in your browser settings, although this may affect site functionality.

7. External Links

Our website may include links to third-party sites. We are not responsible for their practices or policies and encourage you to review their privacy policies before providing any personal information.

8. Email Updates & Marketing

If you opt in, we may occasionally send marketing emails with promotions or updates from Reading Banners. You can unsubscribe at any time via the link in our emails or by contacting support@readingbanners.co.uk.

9. GDPR Compliance Measures

To ensure GDPR compliance, we have implemented:

Data Processing Agreements with all third-party providers
Clear opt-in and opt-out options at collection points
Simple processes for data access, export, and deletion
A documented breach notification protocol

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page, reflecting the “Last Updated” date above. Please check regularly for any changes.